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HP Recommended
HP 15 AF114au
Microsoft Windows 10 (64-bit)

Hi,

 

I bought a new laptop with Windows 10. The OS got corrupted and I was able to restore it with the help of HP recovery manager. In the process, I ended up restoring in the Recovery Disk 😧 once, and in the C: 2nd time.

 

How to clean up these restore points? 

I have tried to delete them through explorer but it says "Access denied". Am not able to cleanup using McAfee Shred option as well. (Some files are getting deleted, but the rest are left).

 

What's the way out?  😧 is showing almost full, in Red color.

 

Seek HP forum's help...

 

Regards,

Ganesan

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Did you try using the disk cleanup utility?

 

You run that and when you get to the disk cleanup window, click on the Cleanup System files box on the lower left side of the window.

 

Disk cleanup will run again and then you can check all of the boxes next to the files you want to delete.

 

If that doesn't work, this free file deletion utility should.  I use it when I have a stubborn file that refuses to be deleted.

 

I've zipped it up and attached it below.  Download, unzip and run it.

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

No sure what you mean by you tried to delete the restore points via explorer...

 

This is what I always do to delete restore points...

 

For Windows 10 you go to:  Control Panel>System & Security>System>Advanced System Settings (on left)>System Protection tab>Configure button>Delete all restore points for this drive button.

 

Then you can create a new restore point.

HP Recommended

Hi

 

Thanks for your response...

 

Probably, I did not explain the problem correctly.

 

After re-installing windows 10 through recovery manager, I used the restore command which created backup files in C:

I copied the required files to my desktop (there were only few). Now I dont need the back up files.

 

But when I attempt deleting the folder, I am not able to deleet it fully.

 

System recovery files are stored in C:  as  C:\[2016-04-03 151935] by HP recovery manager.

 

How to delete this folder?

HP Recommended

You're very welcome.

 

Did you try using the disk cleanup utility?

 

You run that and when you get to the disk cleanup window, click on the Cleanup System files box on the lower left side of the window.

 

Disk cleanup will run again and then you can check all of the boxes next to the files you want to delete.

 

If that doesn't work, this free file deletion utility should.  I use it when I have a stubborn file that refuses to be deleted.

 

I've zipped it up and attached it below.  Download, unzip and run it.

 

 

HP Recommended

Hi Paul,

 

I can't thank you enough.

 

It solves the problems!

 

Thanks A LOT!

 

Regards,

Ganesan

HP Recommended

You're very welcome.

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