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Locked

‎02-15-2020 03:52 PM

HP Recommended
Product: HP Laptop 15-bs2xx
Operating System: Microsoft Windows 10 (64-bit)

Reasons for failed automatic device encryption: Device Encryption Support, Hardware Security Test Interface failed and not Modern Standby 

1 REPLY 1

‎02-18-2020 04:01 PM

HP Recommended

@faith4me Greetings from the HP Community!

Could you share a screenshot of this message, so we know where you are getting it and exactly, how we can help resolve the issue,

Also, please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted,

Good luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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