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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Disabled code 50712784

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09-04-2017 01:30 AM
Solved! Go to Solution.
Accepted Solutions
09-04-2017 01:32 AM
Hi,
Enter 45670300
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-04-2017 01:32 AM
Hi,
Enter 45670300
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-04-2017 01:41 AM
Hi,
You're welcome 
Shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive.
Post back with the results, including any error codes that may be generated.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
09-04-2017 05:12 AM
When powering up, hold the volume down key to enter the BIOS setup menu, then press F2 on the touchscreen to run the diagnostics. F11 can also be run to restore the tablet to the factory configuration if you are still having a problem with it.