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HP Recommended

My laptop is displaying " preparing automatic repair " .

4 REPLIES 4
HP Recommended

Need to know how new it is -- is it running Windows 10 or Windows 11?



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Windows 10

HP Recommended

This message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!

This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.

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First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, you would have to resort to reinstalling Windows from scratch.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

If you eventually get back into Windows, test your drive health.  Use hard disk sentinel to do so.  Drive may be on the way out.

 

Download Hard Disk Sentinel (hdsentinel.com)

 

You can use the free version to test, just download and install. I use this program all the time, works great.

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