Don’t know bios password and what is 3f0?

[dnnbee]

Please help started up the laptop and have hard disk 3f0, pressed F9 and then F10 and it asks me for admin password. I can’t remember it and after 3 attempts I get a message 

system disabled 

95966192

[DavidPK]

Hi,

Enter  20644114

Regards,

DP-K

[dnnbee]

Hi, thank you for your help. I have entered the code and it said invalid password. 

[CherylG]

@dnnbee

From the 3f0 error it appears your hard drive has crashed/failed and will need to be replaced. It is likely what set the flag for a password. I'm not 100% sure if it will clear pw or allow in if you remove the hard drive but that is where I would start. Remove it and then try to get into BIOS by tapping away at the F10 key immediately after powering on. If you get in you can't do much else until you replace hard drive and install Windows but at least you will know the laptop is not permanently disabled by password.

[DavidPK]

Hi,

In that case, check the following.

1.  The halt code ( 95966192 ) that you've posted is definetely correct.

2.  Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Plug in the AC Adapter ( leave the battery out for the moment ), start the notebook and try entering the code again.

3.  Try entering the code via an external usb QWERTY keyboard.

Regards,

DP-K

[dnnbee]

Thank you DP-K. I have tried this and still getting a invalid password. 

Double checked error code code and yes I have typed it correctly, I did double check just in case I made a typo error. 

[dnnbee]

Thank you Cheryl G 

i have tried the repeated pressing of F10 as suggested and it’s still requesting a password I have no idea what it is. I will try replacing the hard drive and see if that works thank you.

[DavidPK · Accepted solution]

Hi,

As you have signs of a failing HDD, I'd suggest removing the drive and then try entering the code 20644114 with the HDD absent.

Regards,

DP-K

[dnnbee]

Hi, thank you DP-K that has worked allowing me to get in bios but I’m still can’t start up windows even when I disable legacy, restart and then go back and enable legacy it just keeps bringing up the error screen. I think it might be a hhd problem 🙈

[DavidPK]

Hi,

You're welcome

Given the appearance of a power on password and the 3fO error, it does look like you'll need to replace the HDD - if you need a link to the Maintenance & Service guide, post back with the full Model No. and Product No. of your g6 series notebook - see Here for a guide on locating this information.

Regards,

DP-K