Downgrade Windows 10 to Windows 7 Pro

[Jmorgan54]

Uh Oh! .. you said that twice and I misread it several times. Wow! Sorry ..

We are away from my office, but when I get back I'll try again. Hope your patience doesn't wear out with me .. I'll get back to you today sometime.

Jack Morgan

[Paul_Tikkanen]

No problem, Jack.

Hopefully, that is all it is.

Otherwise, I am clueless as to what you will have to do to get W7 installed on those machines.

[Jmorgan54]

Ok ... I now have one  working and doing the install ... I'll keep working on the other.

Thanks again, Paul.   For your patience and your expertise.

Jack Morgan

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[Jmorgan54]

Well, turns out Ive had to boot the install discs from an external USB DVD writer/drive to get them to boot and to complete the install.   I was able to get a local computer store to help me with this ... The internal CD/DVD drivces on both of these two machines would not boot the discs.

Not sure what the problem is or why it happens, but the local tech figured it out for me.  

Thanks again Paul ..

Jack Morgan

[Paul_Tikkanen]

You're very welcome, Jack.

Glad someone was able to help you get W7 to install on those machines.

[Jmorgan54]

Paul ...

I'm stuck on these two drivers for the third computer

Network Controller              PCI\VEN_14E4&DEV_4359&SUBSYS_8088103C&REV_00

Unknown Device                   ACPI\SMB0001

I cannot seem to do this ... I'd sure like to know how you do it ...

Thanks

Jack Morgan

[Paul_Tikkanen]

Hi, Jack:

You need these drivers for those devices...

ACPI\SMB0001:

This package contains the Synaptics Mouse driver. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79017.exe

PCI\VEN_14E4&DEV_4359:

This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions.

http://ftp.hp.com/pub/softpaq/sp73001-73500/sp73093.exe

[Jmorgan54]

That does it ... Thanks Paul.

Its amazing to me that these computers ... HP Probook 655 G2 notebooks can each have different drivers on them ..

I don't think I could do this without your help.

Six more to go ...

Jack Morgan

[Paul_Tikkanen]

You're very welcome, Jack.

I'm not too surprised by the different model wireless cards.

There can probably be as many as 4 or 5 different wlan cards depending on the product number of the 655 G2.

They all have the same model number but the product number (on the same sticker as the serial number) denotes different options (processor, hard drive size, wireless card model).

[Jmorgan54]

Hi Paul ..

The fourth computer will not boot a startup disc from either the CD/DVD drive, or from the external USB portable DVD writer, so its going to require a trip back to my local computer tech unless you have any ideas ...Occassionally (one in ten times) It starts the boot from the external drive, but then just into the install tells me that I do not have the proper drivers for the CD/DVD disc ...

I don't have drivers for the external DVD/Drive ..

Anyway,  I have five more new computers coming after this one.     Let me know if you want or need for me start a new POST under a new name/subject.

Thanks again ...

Jack Morgan