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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Downgrade from Windows 10 to Windows 7

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11-19-2018 04:47 AM
Hi,
I have HP laptop 15-bs015nm which came with Windows 10 installed. But it was terribly slow, CPU was all the time at 100%, so it was basically useless, so I decided to downgrade to Windows 7 64-bit. And now I have several problems:
1. Wifi isn't working and in Windows Connectivity Center button Turn wireless on is disabled. I have some drivers installer for wifi, but it's not helping
2. Adobe reader can't be installed, neither some old version of it, it always says that newer version is installed and it is not. (i have tried their software that deletes installed Adobe Readers and I have deleted data in C:\ProgramData\Adobe, but nothing helped.)
3. I had troubles with a lot of drivers, but I couldn't find anywhere pci data acquisition and signal processing controller
I assume that I have installed some wrong chipset driver or something. Can you tell me where to look for drivers, since my model has only drivers for win 10?
Thank in advance!
11-19-2018 05:01 AM
Specs say the laptop has a Celeron N3060 CPU and 4 gigs RAM and a 5400 rpm hard drive. It's slow because it is at the slow end of hardware. Windows 7 is not going to be much if any faster for you but there are drivers out there. Video driver can be found here:
Other drivers I just usually send up a flag to @Paul_Tikkanen because he seems to have the answer for questions like this.
11-19-2018 05:01 AM
Can you send screenshots of the Hardware IDs of the missing drivers? We will start with those first then work our was through the software that is not installing correctly.
11-19-2018 05:09 AM
Hi
One of these?
https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/17132983
You could try a clean install of W10 and avoid/delete the MS Dross.
https://www.microsoft.com/en-us/software-download/windows10
If you could list th WiFi adapter fitted it may help.
There is a
HP Wireless Button Driver (Windows 10 v1803) | 2.1.4.1 Rev.A | 0.5 MB | Jul 4, 2018 |
which is not readily available for W7 and maybe step 1 in getting the Wifi switched on.
https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Wireless-Button-Driver/td-p/22... and the the best person I know to help is Paul_Tikkanen.
Adobe reader etc is something outside of my pay grade, if I had one.
11-19-2018 05:11 AM
I am not at home right now, so i dont't have the screenshot, but this is the only one that is missing and two more Unknown devices.
I also Assume that there are some drivers that I have installed that are not regular for this model or somethign like that. Though I dont' have any error beside any of the driver in Device manager.
11-19-2018 05:17 AM
Clean install is a great idea and I suspect it would have been sped (right word?) up just as much by clean installing 10 rather than downgrading to Windows 7 but you can get Windows 7 working. Post the Device IDs when you can and I am sure drivers can be located.
11-19-2018 05:42 AM
I can agree. Clean install is the way to go when it comes to new computers. They are usually filled with lots of bloat apps and are usually out of date. Clean installing means having NO BLOAT and the latest up to date version of Windows. Windows 10 is also easy to download where as Windows 7 you had to go through this whole process of entering a product key (Most of the time keys on the bottom of laptops or computers) finding out MS wont give you a download for 7 and its such a pain. I would suggest a clean install of Windows 10 with Open-Shell for the start menu.
11-19-2018 07:10 AM
Not true. A. There is no Product Key on the laptop physically, but B. You do not need it. The Key Code is embedded in the BIOS and if you reinstall the OS will automatically reactivate. Trust me, your way forward for the best overall result is to clean reinstall Windows 10.