Driver Power State Feilure

[Matteoimpe]

Hello

I bought my spectre few days ago, today I started working on adobe Illustrator with my new laptop but after 2min it crashed , restarting with blue screen windows10 showing the following message

DRIVER_POWER_STATE_FAILURE

what do you think is this an hardware or softwere problem?

AC was connected and laptop was fully charged

[Barachiel]

@Matteoimpe

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

1. Turn off the computer and wait at least 5 seconds with the computer in a full off state. 

2. Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen. 

3. If a language selection screen opens, select the language you want to use to continue. 

4. On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type. 

5. On the Choose an option screen, click Troubleshoot. 

6. On the Troubleshoot screen, click Advanced Options. 

7. On the Advanced options screen, click System Restore. 

8. Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system (The System Restore window opens). 

9. Click next and then click the restore point that you want to use, and then click next. 

10. The Confirm Restore Point window opens. 

11. Click Finish to restore your computer to a previous point. 

12. Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click yes in the warning that appears. 

13. System Restore returns the computer configuration to a previous point in time and restarts.

Keep me posted. 🙂

[Matteoimpe]

thanks for the answer,

one more question, Is it normal that the fans are running all the time also when the laptop is on the homepage

[Barachiel]

@Matteoimpe

Thanks for the response.

If it isn't loud or the computer is getting over heated, then it is normal.

Having said that you may update the bios of the notebook and check if that helps.

Regards,