Driver power state failure

[ThomasBeff]

Hello, I've recently swapped a screen in hp pavilion 

15-CW1598SA. It worked fine for a couple weeks then I ran the antivirus it blue screened.

Then it wouldn't load into window's , displayed no hardrive,

So I tryed the ssd in reader nothing dead.

 I brought a new ssd, downloaded the hp recovery tool then attempted to reload the image . It displays administrator as if going to load on the desktop then changes to restarting, then restarts then blue screens. The Recovery fails just gets stuck and displays driver power state failure.

All the advice ,explains its power, its drivers ,settings etc but I cant get on the laptop to change anthing.

Please help im struggling ‌‌‌‌‌😪‌‌‌‌‌ .....

Also removed battery nothing, reseated ram in either slots nothing, its not getting hot or overloading.

So I'm Lost.... been on 2 weeks solid nothing.

[ThomasBeff]

 

[Anand_Andy]

Hi @ThomasBeff,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Pavilion Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Please follow the steps mentioned in this document: HP PCs - Error Messages Display on a Blue Screen (Windows 10)

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TBeff]

Hi, thanks for the response, sorry took a while reply the hp laptop i have, Has a fixed battery inside which requires taking the back panel off and manually removing.

Watching your videos you attached the correct method for my laptop is to disconnect the ac power and hold the power button for 15 seconds and then reastablish the ac power. I tryed that and after 4 hours of the recovery tool being active its blue screened.(Drive Power Faliure)again.

Please understand this is a new Hdd where I'm trying to copy the hp image loaded threw hp cloud recovery on a new USB storage device. 

I cannot login into safe mode, I cannot login on to the desktop , due to it keeps blue screening before the recovery has change to complete.

The only settings I can change is via bios , or if I load repair my computer via a copy a separate of windows. The windows installation media does not offer any recovery options 

I've even gone to the extreme off unplugging everything from the motherboard board also memory interchanged aswell. And had it connected to the TV via hdmi and still blue screens.

Is there anything in bios I can try. 

Or any command prompt if i load the windows installation on repair. Then swap over to the hp recovery tool media. 

Thanks..  look forward to hearing from you.

[Anand_Andy]

@TBeff,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[TBeff]

hi andy when i click the link it says access denied theres no blue enevelope

[TBeff]

 

[TBeff]

 Will not let me press f1 

[TBeff]

Still no help or reply can anyone help.

[Anand_Andy]

Hi @TBeff,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Please follow the steps mentioned in this document: HP PCs - Error Messages Display on a Blue Screen (Windows 10)

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!