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‎12-11-2020 03:58 AM

HP Recommended
Product: HP 15- db1069au
Operating System: Microsoft Windows 10 (64-bit)

I have just bought a laptop which driver update issue. Their are almost 30 drivers to be installed and it was restarting for almost 7 hrs so I got frustrated and closed the lid which forced it to shutdown but none of the drivers got updated

Can anyone tell what can I do and how much time will it gonna take to update?

2 REPLIES 2

‎12-11-2020 05:29 AM

HP Recommended

Hi saket22,

Did you change your hdd to any ssd ? Because if u change and install fresh windows 10 on your ssd then only you get those 30 drivers through windows update other wise you will never get those driver updates. 

 

My advice is better you download the hp cloud recovery tool and download the windows 10 through that. Then install the windows 10 with that tool. It's easy and safe also.

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‎12-11-2020 05:33 AM

HP Recommended

Some windows download drivers are not support for your laptop. Check whether audio mute indicator light is working or not? 

Better you install the hp support assistance software for your laptop and check the driver updates.

 

 

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