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HP Recommended
HP 15 bs062st
Microsoft Windows 10 (64-bit)

Hi.

 

When I try to find software and drivers for Model laptop HP 15 bs062st, I receive this message:

 

"No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage."

 

It doesn't matter how I search for it... serial number, model number or if from my own dashboard for the model laptop where it normally is after logging in, the software and driver section for this model seems to have disappeared.

 

This started about 5 days ago or so. I know they are working on the HP site but this seems a little long.

 

One of the reasons I wanted to check on available software and drivers is to see if anything was added for the Windows 10 1803 update which I noticed was done in some cases for 1709.

 

I also ran  HP software assistant and it offered all sorts of updates.. updates that I already have installed. I guess that is not working properly because of the issues with the site.

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ok it's back to normal now. The drivers and software section has reappeared and is working fine.

View solution in original post

4 REPLIES 4
HP Recommended

Hi

 

You seem to be absolutely correct.

 

 

HP Recommended

Looks like HP has removed their site updating warning notification, but this issue with software and drivers missing remains.

HP Recommended

Ok it's back to normal now. The drivers and software section has reappeared and is working fine.

HP Recommended

Prego.

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