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- Drivers disappeared on the software and drivers page of my ...

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07-21-2020 10:56 AM
I understand your concerns.
There may be an issue with drivers.
I would suggets you wait for some more days. They will update the drivers.
However, I will take the feedback and update it to the concerned team.
Have a nice day!!
07-21-2020 12:29 PM
You are most welcome.
Do not worry. The development team working on this.
I would suggets you check the HP support assistance for the driver's update or you can check our HP website.
Have a nice day!!
08-02-2020 04:17 PM
*sigh* Microsoft has nothing to do with the support by HP of their high end laptop series of last gen aka with rtx 20xx (70, 80..). The problem is that HP removed their drivers a month ago for the dc1000 series omen laptops and the page is now empty for a month.
08-02-2020 04:19 PM
@Lach i checked it out dude but yours is an amd laptop and they are simply not compatible. Im fine with a delay of month or two for their drivers for the newer version of windows but c'mon, not only we are into the third month of waiting but they even deleted the old drivers of the page of dc1000 series laptops... how can someone not get angry about it...
08-03-2020 09:34 AM
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here:
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-14-2020 10:45 AM - edited 08-14-2020 10:47 AM
I am sick of explaining again and again something as simple as that... The problem is not personal, its not with my laptop, not with my hardware nor installed software... The problem is with HP and their Driver support web page.. Two months ago the HP Driver support page had drivers for 1809, 1903 and 1909 and then the page was wiped clean. A few days after they put back 1809 and added the anticipated 2004 driver Tab but everything beyond 1809 is empty and 1809 itself is like 30% of what it used to be which means 2/3 of its drivers are missing while the rest are fully gone. How to fix it? HP should reupload their drivers and upload 2004. Thats it, nothing else and nothing hard..
If you dont like reading - HP had drivers, now it doesnt and they dont want to reupload them. How to fix? HP should simply upload the **bleep** drivers...
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