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HP Recommended

Hi,

 

All of a sudden, my wfifi and bluetooth drivers stopped. I tried to reinstalled them but failed.

 

I need to find:

 

- Bluetooth driver
- Wifi driver

 

for the laptop HP Envy x360 ew1xxx with Windows 11 version 24h2 64 bits

 

Please help, I've been struggling for days!!!

Thanks!

4 REPLIES 4
HP Recommended

Hi @ShangoT,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble using the PC, where the wifi and Bluetooth drivers have stopped. Sorry to hear about the trouble. 

As you are looking for the drivers, sharing a step that will help to fix the issue and sharing the drivers page to download the drivers, try it and let me know.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged in
2) Hold down the Windows and B buttons together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

HP Drivers Page link: Click Here

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

HP Recommended

Hi, unfortunately, it did not work  check the picture attached to see the message I have. I tried the QRCode but the page doesn't existBios.jpg

HP Recommended

Can you help me create a bios recovery from a USB? Thanks

HP Recommended

Hi @ShangoT,

Thank you for sharing the PC details, and I'm sorry to hear about the issue you're experiencing. Since you're still encountering the BIOS recovery failed message, I recommend preparing an empty USB flash drive and using another working Windows 10 or 11 PC to download the BIOS recovery files from the HP support website. Once the BIOS is downloaded to the USB, you can use it to attempt a manual BIOS recovery on the affected PC.

Sharing the link that will guide you step by step on how to perform the recovery, please try and keep me posted.

Link: HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support

 I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.