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HP OmniBook 5 16 inch Laptop AI PC 16-af1000 (B0VM8AV)
Microsoft Windows 11

I purchased an upgrade from Windows 11 home to Windows 11 pro for my church through techsoup. I am now attempting to do the update (using the provided ISO image), but am unable to go through the Windows install steps, as it's saying it needs a media driver (but isn't specific about which one).

I initially tried just using the update feature of Windows 11, but it didn't accept the new product key (0xc004f050).
I tried using slui.exe to change the product key, and got: 0xC004F069 (The Software Licensing Service reported that the product SKU is not found.

Device: HP OmniBook 5 16 inch Laptop - ProductID: B7ND0UA#ABA

Any help would be appreciated!

5 REPLIES 5
HP Recommended

@iEbs,

 

 If you want to upgrade to W11 Pro, you can do so from inside of Windows.

 

Go the Settings -> System -> About -> Product key and activation -> Upgrade your edition of Windows -> Change product key. 

 

[Edit]

 

Looks like you already tried to upgrade from Windows. I would suggest you contact a place from where you got the key. It may be some type of a volume license key or something that doesn't work on your notebook.

HP Recommended

Thanks for the response. Unfortunately, as mentioned in my original post, I tried that already. See original post for the errors I encountered (including the error codes)

HP Recommended

@iEbs 

 

Since it appears that you have already tried to do an in-place upgrade from W11 Home to W11 Pro and you got the 0xC004F069 error, see if either of the drivers that I zipped up and attached below allows you to proceed with clean installing W11 Pro on your PC:

 

Intel Movidius Vision Processing Unit (VPU) Driver 

 

Intel Gaussian and Neural Accelerator Driver (Core 5/7 series) 

 

The Intel Gaussian and Neural Accelerator Driver (Core 5/7 series) driver worked on a HP all in one AI PC

 

Solved: Need Storage Driver for HP AiO cr1156ng for Windows 11 insta... - HP Support Community - 938...

HP Recommended

Thanks! I'll try this when I get a chance (hopefully tonight), and let you know how it goes!

HP Recommended

You're very welcome.

 

I had an afterthought...Even if those drivers do allow you to clean install Windows, you are only going to wind up with a clean installation of W11 Home because the installer will pick up the W11 Home key in the BIOS and you will have to change the product key to W11 Pro and you already found doing that doesn't work.

 

You will have to modify the installation media so it asks for a W11 pro product key.

 

Windows Setup Edition Configuration and Product ID Files (EI.cfg and PID.txt) | Microsoft Learn

 

Also refer to this related discussion on the Microsoft forum:

 

How to select windows 11 pro during a clean installation - Microsoft Community

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