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‎09-03-2020 10:40 PM - edited ‎09-03-2020 10:42 PM

HP Recommended
Product: HP Notebook - 15-ac131ds (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

FAILURE ID : RQBTL8-7SJA7P-XD7WMF-61c403. Any idea with what this code means? The everything still works, but the drive is making loud clicking noises that it hasn't made before.

 

1 REPLY 1

‎09-04-2020 01:06 PM

HP Recommended

@Donutlord1 

Those clicking noises are "seek failures" and those, coupled with the code, means your hard drive is failing -- and needs to be replaced.



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