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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Dvd drive not show in boot menu option

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09-19-2019 12:41 PM
09-19-2019 01:22 PM
Hello @Toufeek
Welcome!
If there is no hardware problem (which is less likely), the DVD boot option will only show up in the menu if you have inserted a DVD or CD device which is written correctly and is bootable. In your case, you either did not insert any DVD or the inserted one was not written correctly. It may have gone corrupted, too.
SOLUTIONS:
- You need to re-create the DVD and try again
- You may use a bootable USB flash drive (at least 4 GB one needed, best would be if it is 8 GB one)
Let me know what Windows version you need to install, is it a fresh clean installation, do you have free/blank USB pendrive to use ?
Looking forward to your reply.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-19-2019 10:12 PM
For Windows 7 , you can download the Microsoft Windows USB/DVD tool to create a bootable disc - using the ISO file you already have. Here are detailed instructions for it >> https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool
Windows 10 - you can use the Microsoft Media Creation Tool to create a bootable USB drive- it will automatically download new ISO fresh from Microsoft servers. Here are detailed instructions for it >> https://www.microsoft.com/en-us/software-download/windows10ISO
- Video instructions for Windows 10 >> https://www.youtube.com/watch?v=FP4sAhmH_Oo
Preferred is to use the newest Windows 10
- Here are additional instructions for Windows 10 installation >> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-disks-not-working-on-l...
Let me know how it goes
*** HP employee *** I express personal opinion only *** Joined the Community in 2013