07-08-2017 07:15 PM
I previously had to reinstall Windows 10 through their Media Tool. Of course, it erased all of HP from my laptop.
I now do not have the Recovery Manager installed. I ordered and have in my possesion, the HP Recovery Kit USB.
When I go to install it, going through the motions of restart with USB drive, I get a blank screen with a small little line at the left hand top corner and nothing happens. I have tried entering the BIOS and selecting USB PIN and hitting ENTER and get the same screen....BLANK.
Solved! Go to Solution.
07-09-2017 09:47 AM
Probably not, since I have no idea how to turn Secure Boot off.
Please explain in detail how to do this.
I only have two ports for USB on my ENVY laptop and one is taken by my mouse.
I did notice in the BIOS page when I entered, where you can change how the PC boots and the little arrow that moves up and down so you can choose how to boot works. But I noticed a FIXED green arrow that does not move with the movements of my arrow and when i have the USB with my arrow on booting from there, the green arrow stays on booting normal and when I restart, that's what it does....boots normal.
Sorry, Might be hard to follow this.
Awaiting your response to Secure Boot
07-09-2017 02:20 PM
Usually the secure boot option can be located under the boot options and with the boot order section of the BIOS on many HP Computers.
07-09-2017 06:35 PM
OK. I'll give it a look.
It's not that I really need it right now. My laptop is running fine, but I need to find out if this works if ever I need to reinstall with my USB backup. I also have the HP Recovery Kit USB which I ordered because I had to reinstall Windows 10 a while back and lost all my HP programs I had installed.
07-09-2017 07:05 PM
You are absolutly right! The Secure Boot was on, I assume from factory. I had no idea that HP did that nor did I know anything about any Secure Boot. Must be something new because my HP 620 laptop I still have with Windows 7 does not.
Thank you for all your help and knowledge. I chatted with an agent from HP a couple of days ago and he had no idea.
Thanks again. I'm set to go.
07-10-2017 07:00 AM
Secure Boot was a thing that was released when Windows 8 was released and it is a feature designed to stop malware from changing your master boot record on the hard drive and to prevent unauthorized operating systems from booting on the computer. And Yes all computer that ship with Windows these days have Secure Boot on and i believe Microsoft requires it if they are running anything newer then Windows 7. All Windows 7 machines will either have secure boot off or won't have the option at all.