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- HP Community
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- Notebook Operating System and Recovery
- ERROR CODE : 0xc000000f

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06-27-2018
12:26 PM
- last edited on
11-11-2018
08:44 AM
by
Cheron-Z
I am using a Windows 7 HP laptop I Start the pc When I power on the laptop, it displays black screen said startup menu.
boot manager . and after enter and esc button then
startup menu
F1 System Information
F2 System Diagnostics
F9 System Boot Device Options
F10 BIOS Setup
F11 System Recovery
Enter- Continue Startup
For more information, please visit [edit]
After waiting for about few minutes, it shows an Blue screen error with the exact following message: Recovery Your PC needs to be repaired. A required device isn't connected or can't be accessed/ Error code: 0xc000000f You'll need to use the recovery tools on your installation media. If you don't ave any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. I'm afraid of losing everything please help me.
The system recovery is not working I keep pressing F11 repeatedly
06-28-2018 03:26 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the computer is not booting to Windows and you are getting an error.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- When was the last time the computer was working fine?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c01867418
If the issue persists, I am sending you a private message with instructions please follow the instructions.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee