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‎11-03-2015 04:52 AM - last edited on ‎11-05-2015 07:50 AM by Retired

HP Recommended
Product: HP Envy 17-j015sr
Operating System: Microsoft Windows 8 (64-bit)

Hello!

Have a problem with notebook HP Envy 17-j015sr. HDD is dead. Cannot fix and mount partitions even in Linux. SMART is failed.

 

Need to reinstall OS on new HDD. But have an issue - what Win8 image need I use to install OS properly to catch serial key which is included in BIOS firmware?

Or need operation system recovery kit for this product - could not find it in the Internet.

Please advise.

 

S/n: [edited]

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2015 12:25 AM

HP Recommended

I downloaded image "Windows 8 Single language (Rus) x64", which is installed on the most of notebooks for Russia. Works perfect, licensed and activated without any issues.

View solution in original post

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‎11-03-2015 05:12 AM

HP Recommended

dj-glock

 

please read Ordering a recovery solution

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!
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‎11-05-2015 12:25 AM

HP Recommended

I downloaded image "Windows 8 Single language (Rus) x64", which is installed on the most of notebooks for Russia. Works perfect, licensed and activated without any issues.

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‎05-18-2016 09:24 AM

HP Recommended

Hello Dear, I hope always in the first line Bashyd.ltfa about the program hp hp support asistan wındows 8 Knyd.mmnvn help of your team.

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