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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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04-01-2023 02:19 PM
I got the error message for (90B) saying that my cooling fan wasn't operating I've been attempting to fix it but it keeps shutting down. I've tried using canned air in the vents and vacuuming them. I'm currently attempting to update the BIOS but it gave me a message about my driver's or something not being up to date. There was a url given but I don't know what it was and when I attempted to try, it shut down from overheating. Are there any tips to help? Should I keep trying? Or just give up and take it in somewhere to replace the fan?
04-05-2023 08:32 AM
Welcome to the HP support community.
I understand that you are getting a 90B error on the notebook, I am glad to assist you.
This error indicates that a problem exists related to the heat removal system. One of two possible events is occurring.
- The system fan is not spinning or not spinning properly.
- The temperature inside the case is too high and the fan cannot spin fast enough to remove the heat.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee