Error Code 0xc0000225 File:\Windows\system32\winload.efi

[robnangle]

Product Number: K1K07EA#ABU

Serial Number: [Personal Information Removed]

How do I get a revovery image on a USB when I can't access my laptop to get the image?

Can I download Recovery Manager on an old laptop?

All tests pass not sure what happened, let me know if any other information is needed.

Thanks in advance,

Rob

[GBL84]

Dear Customer,

Welcome to HP Support Forum and we are glad to assist you.

It looks like you are not able to Boot into the Operating System on your Notebook.

We will surely assist you with this.

Originally the Notebook will have the Recovery Partition and that would give you an option to create a set of Recovery Disk. If you have not created those Recovery Disks when the Notebook was in working condition we cannot do that right now

As of now if you need to recover your Notebook with the new Operating System you can check if the Recovery Partition

is in a working condition or not, If yes you can easily recover/restore your Notebook

If Recovery Partition is corrupted

You need to call HP Technical Support and request for a set of Recovery Disks , So you can recover/restore your Notebook at the earliest

OR

You need call up Microsoft and purchase an Operating System with the License Key, So you can recover/restore your Notebook at the earliest

I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay

Hope this helps, for any further queries reply to the post and feel free to join us again

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL 84

Although I am an HP employee, I am speaking for myself and not for HP

[robnangle]

How do I check if the recovery partition is available to use?

All drives come up good in the test.

[GBL84]

Restart the unit and keep tapping F11 key repeatedly during the start up.

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL 84

Although I am an HP employee, I am speaking for myself and not for HP

[robnangle]

Hi there,

That would only bring back the error screen. I have downloaded a recovery from online and have been able to navigate my way to the commande prompt. Refresh, repair etc won't work.

Refresh says the drive is locked.

When I do a diskpart and list volume I can see my Windows drive (909GB) but it has a status of hiddena and no drive letter assigned to it.

When I try to select it it says the disk is not valid.

Any ideas how to unhide/assign/unlock it? Id really rather not lose everything on it.

Thanks guys for your replies.

[robnangle]

Anybody with any ideas on this?

Cheers!

[DavidPK]

Hi,

If you have access to a 'retail' installation usb flash drive, you could try the following.

Boot from your Windows 8 flash drive and then select the ‘Repair’ option.

Open the Advanced options and then select the Command Prompt.

Type Diskpart and hit enter.

When this loads, type list disk and hit enter

Assuming your installation is on disk 0

Type select disk 0 and hit enter.

Type list volume and hit enter.

Look for the small efi partition ( it will be formatted as FAT32 ) and select it – ie if it’s listed as Volume 3 then type:

Select volume 3 and hit enter.

Next, assign it a drive letter by typing:

assign letter=b: then hit enter.

Then type exit and hit enter.

Then enter the following commands, hitting enter after each entry.

cd /d b:\EFI\Microsoft\Boot\

bootrec /fixboot

ren BCD BCD.bak

bcdboot c:\Windows /l en-gb /s b: /f ALL

Restart the notebook.

Regards,

DP-K

[robnangle]

The problem with the above solution is that the "C: Windows Partition" is the one that is hidden.

Any ideas on how to unhide that?

Thanks for your help.

[DavidPK]

Hi,

Just so that I'm clear on this, were you able to mount and write to the efi partition?

Onr thing I'd suggest, if you have access to an external enclosure, would be to place the HDD in this and then see if you can access it via another PC, just to check that the file structure of the Windows partition is still intact - this may also give you the oportunity, if the files are readable, to make a back-up of your personal data etc.

DP-K

[robnangle]

Hi,

Thanks for the reply.

Yes I was able to write to the efi partition.
Restarted the notebook but it was no different, back to the blue screen. Did I miss something?

At this stage I wouldn't even mind losing m data as long as I can get it back working.