Error Code 303

[jmp541]

Hello, recently my laptop started not working. When I turn it on the HP logo flashes for a second, the fan starts, and then the screen turns blank. The wireless button is orange and the caps lock is not flashing. If I press the caps lock, it will illuminate on its own.  

I ran the failure diagnostic and got the following code : 

0PNKH0-5K38RP-XD014J-60W203

Failure Code303

DeviceStorageIncludesFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

My question is, is it possible to recover the data saved on my hard drive (pictures, files, etc.)?

thank you 

Jason

[CherylG]

The hard drive has failed and will have to be replaced. A retail 2.5" laptop SATA hard drive can be used-Western Digital,Seagate,Toshiba,etc

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

Depends on how much life is left in the drive whether you can recover files. You can remove it and put it into a USB HDD Enclosure, plug into usb port of a working machine and copy files over to drive of host machine.

[CherylG · Accepted solution]

Example:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=9737995&CatId=9825