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HP Recommended
13-c010nr
Microsoft Windows 10 (64-bit)
Had my note book tell me it needed factory reset. So I did now only HP logo comes up. I have tried F2, F10 F12 and Escape to enter recovery mode that is the error code I get says I need installation cds or usb recovery well the Recovery drive I created is no longer viable. So I need an impage and my warrenty ended on July what can I do?
Miss You Pop!
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 you probably need to buy the recovery cd or usb from hp. com or contact hp at 1-800-474-6836

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4 REPLIES 4
HP Recommended

Hi,

 you probably need to buy the recovery cd or usb from hp. com or contact hp at 1-800-474-6836

HP Recommended
Thx lol But wow. Thank you so much
Miss You Pop!
HP Recommended

and some computers might have free recovery image downlaod , do check if thats available

HP Recommended
I'm not that lucky lol
Miss You Pop!
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