• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-26-2023 04:23 AM

HP Recommended

Hi,

My laptop was acting up recently and I decided to give it a factory reset. I did not need my files.

After resetting, I got the error: BOOT DEVICE NOT FOUND. After entering diagnostics, I ran a Hard Drive Check -> Quick Check.

I got this error code: 00AB1F-AQEBMJ-KPPTXU-60SD03

Is there any fix for it, apart from replacing the hard drive of course?

Category:
1 REPLY 1

‎06-26-2023 06:53 AM

HP Recommended

Hi:

 

Enter the requested information at the link below and it should provide a general report regarding the failure code.

 

HP Customer Support - Service Center

 

You will most likely have to install a new hard drive and reinstall the operating system.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.