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- Error making bios recovery usb.
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06-22-2021 07:43 AM
My laptop is a DV7-4272US Product id XZ293UAR#ABA. It has windows 7 64-bit running on it. The bios is corrupt and since I've replaced the harddrive, recovery using the keyboard key press doesn't work. I obtained a bios file but when I try to run it I to make a recovery usb, I get this error: IHISI: Get support mode fail in Smi.
Bios did not support InsydeFlash.
I'm running this on a Pavilion desktop computer that has Windows 10. Like my laptop, the harddrive has been
replaced.
What can I do to solve this?
Solved! Go to Solution.
Accepted Solutions
06-22-2021 01:34 PM
If you have the BIOS file, this workaround might work for you ...
This is an indirect method for creating a BIOS update boot USB stick -- which comes in useful if you can not boot your PC into Windows and you need to do a BIOS update.
Macrium Reflect (MR) is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (is disk or USB form) that can then be used to Repair your PC.
It is available from here: http://www.macrium.com/reflectfree.aspx
What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Use the option to create a boot USB stick
3) Open File Explorer to point to the USB stick
4) Create a folder on the USB stick named Apps
5) Download the HP BIOS Update file (this is a self-extracting archive file)
6) Copy the HP BIOS Update file to the Apps folder on the USB stick
NOW, you have a bootable USB stick that also contains the HP BIOS update file
Boot your original PC from the USB stick. It will take a few minutes, so you have to be patient. Could be 3 MINUTES or longer -- it's slow.
The USB stick is designed to repair Windows problems, but you don't want to do that. So, when you get to the app, down at the bottom-left of the screen are three icons. The right-most is a file manager -- click that to open it. Then, find the HP BIOS Update file and double-click that. That will start the BIOS update process.
When it is done, remove the USB stick and reboot your original PC.
I am a volunteer and I do not work for, nor represent, HP
06-22-2021 01:34 PM
If you have the BIOS file, this workaround might work for you ...
This is an indirect method for creating a BIOS update boot USB stick -- which comes in useful if you can not boot your PC into Windows and you need to do a BIOS update.
Macrium Reflect (MR) is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (is disk or USB form) that can then be used to Repair your PC.
It is available from here: http://www.macrium.com/reflectfree.aspx
What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Use the option to create a boot USB stick
3) Open File Explorer to point to the USB stick
4) Create a folder on the USB stick named Apps
5) Download the HP BIOS Update file (this is a self-extracting archive file)
6) Copy the HP BIOS Update file to the Apps folder on the USB stick
NOW, you have a bootable USB stick that also contains the HP BIOS update file
Boot your original PC from the USB stick. It will take a few minutes, so you have to be patient. Could be 3 MINUTES or longer -- it's slow.
The USB stick is designed to repair Windows problems, but you don't want to do that. So, when you get to the app, down at the bottom-left of the screen are three icons. The right-most is a file manager -- click that to open it. Then, find the HP BIOS Update file and double-click that. That will start the BIOS update process.
When it is done, remove the USB stick and reboot your original PC.
I am a volunteer and I do not work for, nor represent, HP
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