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‎09-25-2017 03:50 PM

HP Recommended
Product: hp pavilion 15 n031sa
Operating System: Microsoft Windows 10 (32-bit)

after starting up i get the message "AccelerometerST.exe System error" "VCRUNTIME140.dll file is missing.

please can you help so i can fix

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2017 12:40 AM

HP Recommended

Greetings!!

 

Welcome to HP Forum

 

Please try installing the HP 3D Driveguard  .This chipset driver is responsible for protecting the HDD from failures

The accelerometer.exe is a file associated with the HP 3D driveguard

 

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-n000-notebook-pc-series/54...

I'm an HP employee
Please click the 'Thumbs up' button to say Thanks
Click 'Accept as Solution' ,if it solves your problem

View solution in original post

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2 REPLIES 2

‎09-26-2017 12:40 AM

HP Recommended

Greetings!!

 

Welcome to HP Forum

 

Please try installing the HP 3D Driveguard  .This chipset driver is responsible for protecting the HDD from failures

The accelerometer.exe is a file associated with the HP 3D driveguard

 

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-15-n000-notebook-pc-series/54...

I'm an HP employee
Please click the 'Thumbs up' button to say Thanks
Click 'Accept as Solution' ,if it solves your problem
Was this reply helpful? Yes No

‎09-26-2017 12:27 PM

HP Recommended

ok thanks, I have uninstalled that program and done a restart and the error message has gone. 

I will now install it again from your link. Thanks for your prompt reply...

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