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HP Recommended

When trying to reset my daughters laptop to factory settings with HP Cloud Recovery Tool, I get an error message:

 

Serial Number: 1E6Y7EA#UUW

Error: 0xC00404

 

I have tried to download the recovery software on two different PCs.

1 REPLY 1
HP Recommended

Check this:

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Cloud-Recovery-Tool-Error-0xC00404-InvalidObj...

 

If tool not working then you can also clean install windows using Microsoft windows iso. After installation, run windows update to get it installed all hp drivers.

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