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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Error while recovering system

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10-04-2016 02:21 AM
While recovering my hp pavilion g6 1201tx laptop, cto errors occurred. It says "c:/hp/bin/RStoneFUpdate.inf missing. I changed my hard drive last week. What should I do?
Sorry about my English...
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Accepted Solutions
10-05-2016 08:29 AM
Thank you for showing your interest in the HP Forums,
I’d like to help 🙂
As I understand the recovery was attempted and now there is a file missing error that appears on the screen,
This appears if either the recovery was interrupted or if the recovery image was missing a file,
I would recommend you use the HP Recovery media if you haven't already,
For more details on a related HP Forum post, Please click here
Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
10-05-2016 08:29 AM
Thank you for showing your interest in the HP Forums,
I’d like to help 🙂
As I understand the recovery was attempted and now there is a file missing error that appears on the screen,
This appears if either the recovery was interrupted or if the recovery image was missing a file,
I would recommend you use the HP Recovery media if you haven't already,
For more details on a related HP Forum post, Please click here
Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.