08-23-2019 12:27 PM
I recently had to do a factory reset on my hp notebook, and now it’s saying it can’t find the windows 10 information to resinstall? There wasn’t a separate disk when I bought the laptop new. Please help.
08-23-2019 01:40 PM
The only suggestion I can offer since you did not post the model number of the PC, would be to clean install W10 by making a bootable W10 installation flash drive using the Media Creation Tool at the link below. You will need an 8 GB flash drive for this purpose.
After W10 installs, you can install the drivers and available software from your model PC's support page...