Factory Reset without Admin or Startup password

[Rangerkat08642]

I purchased an HP Notebook 15 and it is password protected. I tried using the F9 and F11 keys to start the boot menu and was able to set an Admin password. Afterwards I tried to use the Admin password. It worked for when the laptop was started, but I  still couldn't get past the Windows startup password previously set. 

The laptop was turned off for a few days. Today, I tried again to enter the boot menu and now it's saying my Admin password is wrong too. After 3 unsuccessful attempts I am getting a System Disabled error [I 65603081].

Is there any way to get back to the boot menu or factory reset it now? Or do I have to purchase a boot recovery disk? 

[DavidPK · Accepted solution]

Hi,

Reboot and enter 70761007

Regards,

DP-K

[Rangerkat08642]

Okay, great! Now, I am able to access the boot menu, but I'm having trouble figuring out how to factory reset the laptop. Windows is password protected still. Any suggestions?

[Rangerkat08642]

Nevermind! I found that you answered this for someone else. I tapped F11 and was able to get the factory reset started. Thank you so much for your help!!