Factory setting loop

[Rosie0416]

So I basically need to creste the bit I should of when I got the laptop?

[visruth]

Yes that is what you should have done to save all the time.

[Rosie0416]

Is there anywhere I can take it to do this I don't think I'm able to do this

[visruth]

Where are you located?

I could give you list of authorised HP service centres of you need.

But any certified technician can do this within 30 minutes.

It's just the matter of downloading the ISO from Microsoft servers.

[Rosie0416]

Hello,


I've created the file and tried to upload it it says that windows is already loaded onto it do I need to wipe it again

Thanks for your response

[visruth]

Yes please follow the tutorial I've linked you previously.

[Rosie0416]

Thank you so much it's fixed

[visruth]

You're very welcome 🙂

Glad to be of any help to you!