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‎08-21-2022 08:47 AM

HP Recommended
Product: HP Pavilion - 15-cc129tx
Operating System: Microsoft Windows 10 (64-bit)

Actually My one of the update is not getting installed and hence the laptop is getting hanged quite often. Please help me to get my update installed so that I can use my laptop smoothly.

Category:
1 REPLY 1

‎08-21-2022 09:04 AM

HP Recommended

Hello @AritraM 

Sorry to hear that you are having problems ... I would like to help you.

Before you do anything else ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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