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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Failed Login Attempts

HP Recommended
HP N5Y09UA#ABA

I have had the same password for a while now and never had any issues before logging in. All of a sudden we are having issues. I know my password is correct but it still says invalid. I am not able to reset. Says I need a usb drive which I do not have and wouldn’t know what to do after. I’ve tried restarting. Nothing is working. 

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Message 2 of 2
Flag Post
HP Recommended

Hey Keyla 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Kind regards,

 

MarcusC

I work on behalf of HP.
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