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‎11-30-2020 07:33 PM

HP Recommended
Product: HP Pavillion 15-cs0061cl

Ran tests; smart check passed, memory test passed, short DST failed and Failure ID M7H2XF-99WAAF-MFPW36-60SN03

2 REPLIES 2

‎11-30-2020 09:16 PM

HP Recommended

@DBuff09 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use Cloud Recovery tool:

 

             https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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‎11-30-2020 09:20 PM

HP Recommended

Replace hard drive and by rebuild you mean reinstall Everything or the hard drive is difficult to rebuild?

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