• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion 15 notebook PC

System test resulted in the above error.
Assistance in how to proceed?

Failure ID MBSBNF-00091J-MFPV6K-60T303
Product ID K7R79EA#UUW
[personal information removed]
BIOS VERS: F. 11
SYSTEM ID: 227E

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This usually means your hard drive is failing or has already failed.  considering replacing the drive as soon as possible.

Please remember to select the answer

View solution in original post

8 REPLIES 8
HP Recommended

Does it give the exact item that failed?

Please remember to select the answer
HP Recommended
Fail on Hard drive Short DST check.
HP Recommended

This usually means your hard drive is failing or has already failed.  considering replacing the drive as soon as possible.

Please remember to select the answer
HP Recommended

reseating the harddrive today, checking online for suitable replacement harddrives.

As I am fixing this for a friend - I have no idea what the Windows license key is for the computer when I change the harddrive. Its not marked on the computer and hope fully i can retrieve some data from the dead harddrive when the SATA to USB adapter arrives in the mail.

 

Any idea what the default harddrive for 

HP Pavilion PC – 15-p182no (ENERGY STAR)?

 

Anyways, thank you for your replies mate - very much appreciated. 

 

 

 

HP Recommended

here is the part number for the hard drive currently in the machine.  778188-005

 

Any Sata 2.5in hard drive will work though.  

 

As for the Windows Key simply install the version of Windows it had on it.  If it was upgraded using the free upgrade then install Windows 10 Home and it should auto activate once it gains an internet connection.  

Please remember to select the answer
HP Recommended
So I fixed the dead hardrive by removing it from the laptop and inserted it to my desktop with a sata cable. Basically regular internal drive.
New solution is as follows :
Run chkdsk /f command through cmd and target the affected drive
Chkdsk reported bad sectors.
For good measure i ran EaseUS check tool wich does a chkdsk and a surface test.
Restarted my desktop with the affected harddrive still connected and accessed the revived harddrive with all files and folders intact.

Switched the harddrive back to the laptop. Assembled it back : boots up as normal.
HP Recommended

While sometimes this works you really should consider replaceing the drive at some point or at least use EasyUS todo backup free to make a image of the drive to restore to a different drive that is not failing.  

Please remember to select the answer
HP Recommended
Keeping a back up of the harddrive on my computer and if it fails again I will simply replace it as I have a replacement drive on route, and reinstall the OS and restore user folders.
Thanks for the assist anyways 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.