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Locked

‎01-27-2026 04:43 AM

HP Recommended

Failure ID GSL7HH-B7LCT7-MFPX0J-61D003.  Product ID: 30A26EA#ABU

How do I fix this issue? It is just out of warranty…

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2026 07:01 AM - edited ‎01-27-2026 07:29 AM

HP Recommended

@lewissey,

 

Provide necessary information at the link below for a brief explanation of your problem.

HP Customer Support - Service Center

 

Most likely, you need to replace the current 512 GB M.2 NVMe SSD with a new drive and install Windows on it. 

 

You can use HP Cloud Recovery Tool to create a bootable recovery usb drive that will install a factory image on the new drive. See the link below for how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

View solution in original post

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1 REPLY 1

‎01-27-2026 07:01 AM - edited ‎01-27-2026 07:29 AM

HP Recommended

@lewissey,

 

Provide necessary information at the link below for a brief explanation of your problem.

HP Customer Support - Service Center

 

Most likely, you need to replace the current 512 GB M.2 NVMe SSD with a new drive and install Windows on it. 

 

You can use HP Cloud Recovery Tool to create a bootable recovery usb drive that will install a factory image on the new drive. See the link below for how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

1 person found this reply helpful
Was this reply helpful? Yes No
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