Fan louder than usual, then blue screen, fan making horrific noise

[Sue96]

Fan seems to be louder than usual recently, then half an hour ago the laptop went to a blue screen and made a buzzing noise, no way out of this screen only to hold down power button until it went off. gave it 5 minutes then turned it back on and have now an update running for 

Feature update to Windows 10, version 1809

Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.285.1201.0)

2018-10 Update for Windows 10 Version 1803 for x64-based Systems (KB4100347)

Does anyone have any similar issues? Laptop was only bought in October so really dont know whats wrong. Its mainly used for university work, so excel and word, sometimes powerpoint, watching youtube and netflix, and browing online. Can anyone help? 

[sandytechy20]

@Sue96

Welcome to HP forums.

Excess heat will cause the fans to run constantly, damage components, and limit the speed of the CPU. All of these problems with high power and high heat will cause applications to work slower than normal. One of the main functions of the BIOS is to monitor the temperature and adjust the operating conditions. While the sound of the fan running all the time can be annoying, it may be the first clue that your computer is running as efficiently as possible.

Let's start with performing a hard reset on the PC to release any excessive static/power that could have cause the issue.

Turn off the computer.

Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

Unplug the AC adapter from the computer.

Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.

Press the Power button to turn on the computer.

If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.

If the issue persists, I would suggest here to Perform Bios Defaults:

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

For starters please perform all the prescribed steps from these links to try and fix the issue- HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal:  https://support.hp.com/in-en/document/c01007591

Link 2: reducing heat inside the computer: https://support.hp.com/in-en/document/c01657439

I would suggest here is to update the Bios, and Chipset drivers on your PC from our HP support website, using this link or you can install it from HP Support Assistant.

Download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.

Refer this link to know how to use HP support assistant.

If you have followed the steps suggested and still having the issue, I would recommend you go ahead and run an extensive system test from F2(Please capture the failure ID for further assistance).

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.