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‎07-03-2023 02:24 AM - last edited on ‎07-03-2023 12:21 PM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Fingerprint-reader-problem/m-p/...


Reply: 

Hi
Same problem with my HP EliteBook 850 G7 Notebook-PC, BIOS update done June 20, 2023.

HP Customer support has no idea….

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