cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
74
Flag Post

Firmware Update - HP Pavillion 17

HP Recommended
HP Pavilion 17 Notebook PC
Microsoft Windows 10 (64-bit)

I have a problem which I'm sure that you can help with.  When I display my device manager window, under firmware I am seeing "Acer Inc. System Firmware 1.09". I find this very strange on an HP Pavillion laptop.

 

Can you please advise :

1. From where can I update the firmware? I tried with the HP support assistant but the system found no issues.

2. Is it ok if I uninstalled the device fro the Device Manager and then scan for drivers or will this compromise my laptop?

 

THanks

Device Manager.JPG

1 REPLY 1
Highlighted
Level 19
Level 19
83,835 83,726 10,534 22,583
Message 2 of 2
Flag Post
HP Recommended

@ChronicFofi 

 

Did you install anything from Acer to your machine ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation