• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN 16 inch Slim Gaming Laptop PC 16-an0000 (AZ6J5AV)
Microsoft Windows 11

volume key.png

Like when I pressed volume key or brightness key, they not controlling their function but instead, they controlling random key and auot-select my browsing tabs around. They ain't doing their usual jobs. On my old Window laptop, I can just press Fn to resolve the issue. However on this laptop, I tired Fn+Esc short and long press, even following youtuber to try other keys won't solve the issue. I do restart my laptop still wont' work. I only can use Fn+Volume key it does work but, Hey, I shouldn’t have to press two keys—I just want to press a key once, and it should work like normal.

 

Anyone can help please? Really emergency

1 REPLY 1
HP Recommended

volume key.pngAlso I've tried these on setting, still doesn't work. Can anyone helps please, I really don't wanna return my new HP laptop.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.