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- HP Community
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- Notebook Operating System and Recovery
- Forgot laptop password

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06-10-2025 03:29 AM
@Katie1787, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're trying to access your HP Pavilion dv1000 laptop but have forgotten the password. I’ll guide you through the available options to reset or recover access.
If it's a local user account password (not linked to a Microsoft account):
Since the HP Pavilion dv1000 is an older model, it's likely running Windows XP or Windows Vista. Here are a few options:
Option 1: Use a Password Reset Disk (if created earlier)
If you created a password reset disk in the past:
- Insert the disk or USB drive.
- On the login screen, click "Reset password".
- Follow the on-screen instructions.
Option 2: Boot into Safe Mode (for Administrator access)
Some older Windows versions have a hidden Administrator account:
- Restart the laptop and press F8 repeatedly before Windows loads.
- Choose Safe Mode.
- On the login screen, select the Administrator account (if available).
- Once logged in, go to Control Panel > User Accounts and reset your password.
Option 3: Use HP Recovery (Factory Reset)
This will erase all data on the laptop.
- Power off the laptop.
- Turn it on and immediately press F11 repeatedly to access HP Recovery Manager.
- Follow the prompts to restore the system to factory settings.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support