Forgot password

[louiciafanslau]

I hit enter 3times and it's not working 

[sarahdooley86]

Ive jst registered ny printer n have forgot which password i entered last as it kept jumping back to same page now i cnt change the password without inputting the orginal password ... helpppp

[lc4]

I hit enter 3 times nothing happens, it sends me right back to password sign in.

[Touchthesky]

Windows login

[Mookie04]

Yes it is my start up pass word

[Sameera1]

My uuser name and password forget 

[SDF15]

Hello @Sameera1,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I read your post about the password issue, and wanted to assist you!

To start, can you provide me with the Product Number and Operating Sytsem of the notebook?  You can use the links below to help you with that information:
HP Customer Support - Products
Which Windows operating system am I running?

In the meantime, try reviewing the information offered by community member @wes_notebooks:

Reset the Microsoft connected account password

HP recommends using a Microsoft connected account (MSA) to log in to Windows. With a Microsoft connected account you log into Windows using your email address and the password can be reset using a different device at any time. You do not need a Microsoft or Hotmail email address to set up a connected account. Any email address will work.

To reset your password for an MSA account follow these steps:

1. Open an Internet browser and navigate to the Microsoft Reset your password Web page:https://account.live.com/password/reset.
2. Select I forgot my password, and then click Reset your password.
3. Follow the on-screen instructions to reset your password.

When the password is reset, you will be able to use your Microsoft account with the new password to sign in to Windows 10 and Windows 8. Make sure your computer is connected to the Internet before you attempt to sign in.

For more information about recovering your Microsoft account password see:

• How to Recover Your Forgotten Password (Windows 10)
• How to Recover Your Forgotten Password (Windows 😎

Reset a local user account password in Windows (all versions)

If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.

HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and can’t remember your password, you will be directed by HP support to perform a full recovery to original factory conditions and will lose any data that was not backed up to an external location.

Create a password reset disk

To complete these steps, you'll need removable media (a USB flash drive).

1. Insert your removable media.
2. Open User Accounts by clicking theStart button, clicking Control Panel, clicking User Accounts and Family Safety, and then clicking User Accounts.
3. In the left pane, clickCreate a password reset disk, and then follow the instructions. Make sure you store the password reset disk in a safe place.

Reset your password using the password reset disk

If you enter the wrong password when you attempt to log on, Windows displays a message that the password is incorrect.

1. Click OK to close the message.
2. Click Reset password, and then insert your password reset disk or USB flash drive.
3. Follow the steps in the Password Reset wizard to create a new password.
4. Log on with the new password. If you forget your password again, you can use the same password reset disk. You don't need to make a new one.

For more options for recovering your local account password see

• How to Recover Your Forgotten Password (Windows 10)
• How to Recover Your Forgotten Password (Windows 😎
• How to Recover Your Forgotten Password (Windows 7)
• Microsoft policy about lost or forgotten passwords

Information about other password types

Password Type

 Options

Power On / BIOS Password

HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS or power-on password.

Notebooks, Desktop all-in-ones and tablets - HP can remove BIOS and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply).

Desktop PCs - There are jumpers on the system board that are designed to remove BIOS and power on passwords. Search for the specifications documentation on your PC. Find the document outlining the system or motherboard to locate CMOS and or password jumpers.

Chromebook

See What to do if you forget your sign-in password (Chrome OS)

Android

See What to do if you forget your sign-in password, pattern, or PIN (Android OS)

Microsoft Applications

See the Microsoft Account Security site. 

All Other Web site or Applications

Contact the website or application developer

Source: Re: I forgot my password can HP help me reset it

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

Have a great day!