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I daily use my HP ENVY 15 epoxxx. But recently I have been getting frequent BSOD . The error code is "VIDEO_MEMORY_MANAGEMENT_INTERNAL" . I have the varient with 32gb ddr5 ram , RTX 2060 studio and 512 gb nvme SSD w Intel i7 10th gen . I have tried everything, updating graphics , changing my power plan but nothing has worked . Also all my screws have disappeared. Can they be the issue ?? If so where I can find them??? (*My os is windows 11)

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