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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Frequent BSODs since Mid-April

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07-26-2020 09:49 PM
Already at wit's end with my laptop. Been having numerous and varied BSODs since mid april, most of the time critical process died, also seend kmode exception not handled and those with alphanumeric code errors. After enduring for a while, i finally decided to reset my laptop.
Was ok until this weeekend when id get WHEA uncorrectable error around 5 mins after entering windows followed by a boot error. I enabled legacy boot in Bios to remove the boot error but the BSOD persists. I am sick of this.
Now, i decided to try system recovery... Now we'll see 😭😭
07-29-2020 07:47 AM
Welcome to HP Community
I have gone through your Post and would like to help
Did you perform the System Recovery? Did that help?
If the issue persists run a System Test to confirm the Hardware Functionality
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee