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Rick-Jensen
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Full Reset

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HP Pavilion
Microsoft Windows 10 (64-bit)

I've tried all the suggested "nice"  ways to reset my HP Pavilion and I'm wondering is there any "not so nice"  ways to do a hard reset on it, basically force it into a reset

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Rick-Jensen
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Partially do to my uuuuh, "Poor housekeeping" skills, as far as apps, downloads etc. lol. Plus it may have picked up something, I scanned it with Glary's utilities and it don't show anything but that don't mean nothing is there. so just to be safe i want to wipe everything and start fresh, Also i was wondering if my 2014 HP Pavillion 15 p066us notebook has a "TPM 2.0" ? any help would be appreciated.

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KrazyToad
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@Rick-Jensen

 


Welcome to HP Support Community


I would like to help

 

When you say Reset, you mean reinstalling Windows?

 

May I know what is the issue with your HP PAvilion?


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Rick-Jensen
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Partially do to my uuuuh, "Poor housekeeping" skills, as far as apps, downloads etc. lol. Plus it may have picked up something, I scanned it with Glary's utilities and it don't show anything but that don't mean nothing is there. so just to be safe i want to wipe everything and start fresh, Also i was wondering if my 2014 HP Pavillion 15 p066us notebook has a "TPM 2.0" ? any help would be appreciated.

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KrazyToad
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@Rick-Jensen

 

Welcome to HP Support Community


I would like to help

 

TPM 2.0 was introduced just after 2014. Your Notebook might not support TPM 2.0

 

Try checking the same

 

 Press the Windows key + R to bring up the Run dialogue box.

 

Type tpm.msc and hit enter. This will bring up the TPM Management Screen where you can check the Version


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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