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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Full Reset
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05-29-2021 04:28 AM
I've tried all the suggested "nice" ways to reset my HP Pavilion and I'm wondering is there any "not so nice" ways to do a hard reset on it, basically force it into a reset
Solved! Go to Solution.
Accepted Solutions
07-01-2021 06:20 PM
Partially do to my uuuuh, "Poor housekeeping" skills, as far as apps, downloads etc. lol. Plus it may have picked up something, I scanned it with Glary's utilities and it don't show anything but that don't mean nothing is there. so just to be safe i want to wipe everything and start fresh, Also i was wondering if my 2014 HP Pavillion 15 p066us notebook has a "TPM 2.0" ? any help would be appreciated.
06-01-2021 09:49 AM
Welcome to HP Support Community
I would like to help
When you say Reset, you mean reinstalling Windows?
May I know what is the issue with your HP PAvilion?
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
07-01-2021 06:20 PM
Partially do to my uuuuh, "Poor housekeeping" skills, as far as apps, downloads etc. lol. Plus it may have picked up something, I scanned it with Glary's utilities and it don't show anything but that don't mean nothing is there. so just to be safe i want to wipe everything and start fresh, Also i was wondering if my 2014 HP Pavillion 15 p066us notebook has a "TPM 2.0" ? any help would be appreciated.
07-04-2021 07:07 AM
Welcome to HP Support Community
I would like to help
TPM 2.0 was introduced just after 2014. Your Notebook might not support TPM 2.0
Try checking the same
Press the Windows key + R to bring up the Run dialogue box.
Type tpm.msc and hit enter. This will bring up the TPM Management Screen where you can check the Version
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
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