-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Fuzzy screen on boot

Create an account on the HP Community to personalize your profile and ask a question
08-08-2022 01:32 PM
I have a computer that was given to me to work on today. The hard drive was bad so I installed a new hard drive. When I attempt to boot from Win10 install media I would get a fuzzy screen like this:
https://www.reddit.com/r/pcmasterrace/comments/qa4dki/hp_laptop_weird_fuzzy_screen_when_trying_to/
So I pulled the hard drive and installed it on a different system. I was able to install Win10 on the drive. I installed the drive into the computer I am writing the post about and again I get the fuzzy screen when attempting to boot from the hard drive with Win10 installed on it.
I then attempted to boot from a Linux USB install media. No issue whatsoever.
During research I read that it was a BIOS issue and to update the BIOS. How do I do that when I cannot boot the system?
08-08-2022 01:53 PM
Hi:
That notebook model series has that problem with the fuzzy screen.
Related discussions:
Solved: Installing windows on new SSD after hardware (3F0) error - HP Support Community - 7985336
Solved: Unable to boot from a USB flash drive. - HP Support Community - 8320378
You should be able to make a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook.
You will need a 32 GB USB flash drive to create the recovery media with, and another PC running W7 64 bit or newer.
Here is an info link for how to use the utility...
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
08-08-2022 03:03 PM
You're very welcome.
Sorry that you are having the same problem with the Cloud recovery tool.
The only other suggestion I can offer if you have not done so already, would be to try booting the USB flash drive from all available USB ports.