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HP Recommended
15-bw0xx
Microsoft Windows 10 (64-bit)

I have a computer that was given to me to work on today. The hard drive was bad so I installed a new hard drive. When I attempt to boot from Win10 install media I would get a fuzzy screen like this:

https://www.reddit.com/r/pcmasterrace/comments/qa4dki/hp_laptop_weird_fuzzy_screen_when_trying_to/

So I pulled the hard drive and installed it on a different system. I was able to install  Win10 on the drive. I installed the drive into the computer I am writing the post about and again I get the fuzzy screen when attempting to boot from the hard drive with Win10 installed on it.

I then attempted to boot from a Linux USB install media. No issue whatsoever.

During research I read that it was a BIOS issue and to update the BIOS. How do I do that when I cannot boot the system?

3 REPLIES 3
HP Recommended

Hi:

 

That notebook model series has that problem with the fuzzy screen.

 

Related discussions:

 

Solved: Installing windows on new SSD after hardware (3F0) error - HP Support Community - 7985336

 

Solved: Unable to boot from a USB flash drive. - HP Support Community - 8320378

 

You should be able to make a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10, the drivers and the software that originally came with your notebook. 

 

You will need a 32 GB USB flash drive to create the recovery media with, and another PC running W7 64 bit or newer.

 

Here is an info link for how to use the utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

HP Recommended

Appreciate the reply. I downloaded the tool, created the install media with it with the same result.

HP Recommended

You're very welcome. 

 

Sorry that you are having the same problem with the Cloud recovery tool. 

 

The only other suggestion I can offer if you have not done so already, would be to try booting the USB flash drive from all available USB ports. 

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