• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY x360 m6 Convertable
Microsoft Windows 10 (64-bit)

TO: Paul Takonen -

Paul -

It's Patrick Dowling @ macsOrlando, in Winter Park, FL, back for a bit of a hit on how to fix this Beautiful HP laptop.

 

When it boots it presents a Pop-up Screen:

   Screen Named: (Something) Compatibity

   Issue: H P Accelerometer

   Statement: The above is incompatable with this version of the Windows OS.

 

Additional Info link = NO help @ all.

 

Went to your site for this laptop and clicked on HP Assistant. It ran, and ran, and ran, and ran.... and never produced a finished list of tasks.

 

Soooooo -

 

Have you got a link to a fix for me for my client who owns this computer, please.

 

Thanx

Patrick

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
3 REPLIES 3
HP Recommended

Hi, Patrick:

 

See if David's solution to the issue works for you too...

 

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Accelerometer-Hewelett-Not-W...

HP Recommended

Paul -

 

The link to that update fixed the problem.

Thanks for GOOD WORK.

 

Stop in next time you're in the neighborhood.

REALLY GOOD BBQ and cold beer is nearby.

 

Patrick

 

HP Recommended

You're very welcome, Parrick.

 

Thanks for the offer.

 

Cheers!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.