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Hello,

 

Thank you for the update provided. Glad it is fixed for you.

 

You can find the respective Win 7 x64 drivers here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5284308&swLangOid=8&swEnvOid=4060

 

Wireless drivers are under Driver -Network

Since the model comes with CTO options, you need to choose your variant.

 

If you are not sure, please post the hardware ID of the drivers you experience issues with (e.g. wi-fi driver) >> http://www.wikihow.com/Find-Hardware-ID

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