HP 15 USB Ports not working after win7 install

[M3lon]

I bought this HP 15-d001si Notebook at a pawn shop, they told me the OS crashed, took it home and loaded Win7 on it, after install the USB ports don't work, I can boot from a flash drive and all that but as soon as windows screen pops up then usb ports die.

I saw in device manager there is only the USB 3.0 host, there and no root host hubs or USB 2.0 hosts

[erico]

The Windows 7 drivers are at the link below this line.

https://support.hp.com/us-en/drivers/selfservice/HP-15-d000-Notebook-PC-series/6529963/model/6786380

You will need to slipstream the drivers into a  Windows 7 ISO. See the blog below and follow the tutorial.

https://www.howtogeek.com/255540/the-last-windows-7-iso-youll-ever-need-how-to-slipstream-the-conven...

Here is another blog that explains slipstreaming drivers into a Windows 7 ISO.

https://www.pcsteps.com/13667-slipstream-drivers-updates-custom-windows-iso/

[Paul_Tikkanen · Accepted solution]

Hi, @M3lon 

You can simply run this tool to insert the USB 3 drivers into your W7 USB installation media.

Works like magic.

https://download.gigabyte.com/FileList/Utility/mb_utility_windowsimagetool.zip

I see from the product specs page for your model that it has a DVD drive.

If you can install W7 from a DVD, you will not have that problem.

If you do install W7 from a DVD if you have not done so already, you have to go into the BIOS, enable legacy mode and disable secure boot.

See this link for the settings to change.

https://www.support.hp.com/us-en/document/c03736054/

[M3lon]

Thank you kind sir

that did the trick!

[Paul_Tikkanen]

You're very welcome.

The product specs for your notebook indicate that it came with W8.1 from HP.

https://support.hp.com/us-en/document/c04169580

I don't know if you installed W7 by choice, or out of desperation, but support for W7 ends in a few months.

You can still get the free upgrade to W10 by clicking on the blue update now button at the link below.

https://www.microsoft.com/en-us/software-download/windows10

See this link for more info.  It worked for me a couple of months ago on a PC someone gave me with no HDD or memory.

https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/